Shipping & Returns

 

SHIPPING

Domestic

Our preferred carrier is UPS, but we use USPS for smaller ground orders. Most orders should reach you within 7 business days. We offer free standard delivery on all orders over $50 only in continental U.S.

International*

We offer USPS and DHL Express International. You have the option of choosing the service when you checkout. As the consumer, you are responsible for paying the import taxes and fees.

 

Easy Returns & Exchanges

Thank you for shopping at Play Pattern. If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 14 days
  • The product is in its original packaging and unopened
  • The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

Refunds will be issued within 7-10 business days depending on the method of payment used.

Please contact us before you send the product so that we can provide a shipping label:

  • By phone number
  • By email
  • By visiting this page on our website

Send the product with its original packaging to:

 

Shipping charges

If the reason for the return is not a result of our error, the cost of return shipping will be deducted from your refund.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items cannot be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: Support@playpattern.com
  • By visiting this page on our website: